LADWP reaches $44 million overbilling settlement | abc7.com

LADWP REACHES $44 MILLION OVERBILLING SETTLEMENT The Los Angeles Department of Water and Power has settled a lawsuit brought on by about 1.6 million customers who were excessively charged during the rollout of a new billing system. EMBED By ABC7.com staff Monday, August 17, 2015 LOS ANGELES (KABC) — The Los Angeles Department of Water and Power settled a class-action lawsuit Monday brought on by about 1.6 million customers who were excessively charged during the rollout of a new billing system in 2013. The landmark settlement will assure the return of over $44 million to customers who were overbilled for water, electricity and other services. Landskroner Grieco Merriman, LLC, said in a statement that the settlement also requires that the department invest $20 million in a comprehensive overhaul of its billing system, establish new rules as to how the public utility bills its customers, and appoints an independent monitor to ensure compliance with the terms of the agreement over the next 18 months. “Families and small businesses have enough financial stress,” said consumer rights attorney Jack Landskroner. “We set out to make sure every customer would be made whole. Under this settlement agreement, every single customer who was overcharged will have their money returned. Thankfully, the LADWP took the overbilling problem seriously and understood both the legal and moral obligation to right this injustice and resolve this matter in the best interests of the ratepayers.” LADWP customers will not have to file any claims to receive refunds, which will be paid out automatically. DWP officials said the average rebate for customers would be relatively small, around $10. The money will be credited to bills or refunded if the account is closed and must be completed by the end of next June. The city is currently suing PricewaterhouseCoopers to try to recoup all the money for that botched system it installed. City News Service contributed to this report.

Source: LADWP reaches $44 million overbilling settlement | abc7.com

Advertisements

Author: Stephen G. Barr, Group Publisher

Author, Syndicated Columnist, Editor In-Chief and Group Publisher at SGB Media Group, a social media marketing firm specializing in digital media content production, publishing, affiliate marketing, public relations and advertising. Over 25 years experience in retailing, advertising, website & online forum development, niche social networking, affiliate marketing, search optimization, branding and identity, site location, non-profit fund raising. Event planning, promotion, production and MC/Host at public events. Author, Editor & Publisher of 35 syndicated, digital publications utilizing multiple digital distribution channels in conjunction with launching and administrating national advertising campaigns for major Fortune 500 advertisers in partnership with Google, Ning, Facebook, Myspace, Yahoo, DoubleClick, LinkShare, PepperJam and other industry leading third party affiliate networks. Product development team member from conception to launch on many websites, tangible goods and organizational structure for start ups. Specialties: Public relations, retailing, advertising, website & online forum development, niche social networking, blogging, email campaigns, affiliate/performance marketing, search optimization, branding and identity, site location, event production & promotion, non-profit fund raising and tasteful, responsible adult content publishing. An internationally recognized and read social media columnist & pundit on The Examiner, Associate Content, Vator.tv, X-Biz.net and Technorati and his own affiliated sites.