Consumers Energy investigated over billing practices – Crain’s Detroit Business

consumersenergyLANSING — The agency overseeing Michigan’s utilities said it’s investigating estimated billing practices by Consumers Energy Co., which have prompted customer complaints. The Michigan Public Service Commission said the investigation announced Tuesday calls on the Jackson-based “utility to provide detailed explanations about its estimated billing practices.” The commission said “problems have persisted for several years despite repeated meetings” with Consumers Energy. Consumers Energy spokesman Dan Bishop said the utility is working with the commission. He added bad weather and dangerous animals have prevented some workers from doing actual meter reads, but the utility is “making progress” on reducing estimated reads. He said Consumers also is accelerating installation of upgraded, smart meters. The utility must file a report by Feb. 18. The commission plans to produce its analysis and recommendations by May 18.

Source: Consumers Energy investigated over billing practices – Crain’s Detroit Business

Advertisements

Author: Stephen G. Barr, Group Publisher

Author, Syndicated Columnist, Editor In-Chief and Group Publisher at SGB Media Group, a social media marketing firm specializing in digital media content production, publishing, affiliate marketing, public relations and advertising. Over 25 years experience in retailing, advertising, website & online forum development, niche social networking, affiliate marketing, search optimization, branding and identity, site location, non-profit fund raising. Event planning, promotion, production and MC/Host at public events. Author, Editor & Publisher of 35 syndicated, digital publications utilizing multiple digital distribution channels in conjunction with launching and administrating national advertising campaigns for major Fortune 500 advertisers in partnership with Google, Ning, Facebook, Myspace, Yahoo, DoubleClick, LinkShare, PepperJam and other industry leading third party affiliate networks. Product development team member from conception to launch on many websites, tangible goods and organizational structure for start ups. Specialties: Public relations, retailing, advertising, website & online forum development, niche social networking, blogging, email campaigns, affiliate/performance marketing, search optimization, branding and identity, site location, event production & promotion, non-profit fund raising and tasteful, responsible adult content publishing. An internationally recognized and read social media columnist & pundit on The Examiner, Associate Content, Vator.tv, X-Biz.net and Technorati and his own affiliated sites.